The eVscope or the eQuinox comes with a 2-year warranty that starts from the shipping date which is also the invoice date. It looks like this:
This also applies to second-hand purchases. If the user purchased the product via Unistellar directly, we take care of everything if the warranty is still running and as long as they can provide the original invoice. Invoices are available upon request.
Note: If the purchase was made via a distributor, the original buyer should deal with the original retailer/seller.