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  2. Accounts, Billing & Shipping

Accounts, Billing & Shipping

General information related to delivery & shipping, accounts, billing...

Accounts & Billing

  • How to contact us?
  • How can I use cryptocurrency to purchase a Unistellar telescope ?
  • What payment method do you offer? Why my order didn't go through?
  • Do you accept purchase orders?
  • I need a receipt or an invoice
  • I need to change some details on my order (address, name, phone number etc.)

Delivery & Shipping

  • When will I receive my order?
  • I received and opened my package, what is the black foam with the red tape?
  • Common Shipping Terms, Explained
  • I am a crowdfunding backer on Kickstarter or Indiegogo or Campfire and haven't received my pledge
  • What is included in the box I will receive ?
  • Which countries do you ship to?
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