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I Placed a Pre-order (ENVISION Binoculars). What Should I Expect?

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Estimated Schedule:

  • Batch 1: End of October (if your confirmation email mentions October)
  • Batch 2: End of November

These shipping windows are estimates and may be adjusted if necessary. Should there be any significant changes, we will keep affected customers informed.

I need to change my shipping address:

If you have moved since placing your pre-order, please contact our Customer Care team.

Can Customer Care tell me exactly the day when my order will ship?

Not at this stage. You'll receive the tracking number when your pre-order is shipped.

I can't remember which batch I'm in:

Please refer to your order confirmation email, which indicates your estimated shipping batch or shipping estimate.

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