Delivery & Shipping

• Which Countries Do You Ship To?
• Common Shipping Terms, Explained
• When Will I Receive My Order? Logistics and Stock Info
• What Is Included In The Package Of My EQUINOX 2 Or EVSCOPE 2?
• Missing Shipments, Parts or Damaged In Shipment
• Can I Change the Delivery Address of My Order?

Accounts & Billing

• What Payment Method Do You Offer? Why My Order Didn't Go Through?
• Do You Accept Purchase Orders?
• I Need a Receipt or an Invoice
• How Can I Cancel My Order?
• I Ordered a Wrong Item, Can I Exchange It?
• As a Non-EU Resident, How Can I Complete VAT/Tax Refund Formalities From My Product?

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