Orders, Billing, and Shipping
Everything About Ordering, Billing, and Delivery
Delivery & Shipping
- Which Countries Do You Ship To?
- Common Shipping Terms, Explained
- What Is Included In The Package Of My EQUINOX 2 Or EVSCOPE 2?
- When Will I Receive My Order? Logistics and Stock Info
- What Is Included In The Package Of My ODYSSEY Or ODYSSEY PRO?
- Can I Change the Delivery Address of My Order?
Orders, Accounts & Billing
- Can I Change My Order or Add an Additional Item to it?
- About Promo Codes
- What Payment Method Do You Offer? Why My Order Didn't Go Through?
- Do You Accept Purchase Orders? Is it Possible to Get a Quote?
- I Need a Receipt or an Invoice
- I Ordered a Wrong Item, Can I Exchange It?