The best way to contact us is through our support platform here. Our team of experts is very responsive and will take the time to answer all your questions and help you out if you have any technical issues with your eVscope / eQuinox.
Our customer support team is based in Europe (South of France). Also, please keep in mind that there can be some delays in responses depending on your time zone (sometimes, we can respond when it's a deep night for you, and vice versa).
We have a multilingual team of experts offering support in French, English, Japanese, or Russian!
We do not have any phone lines set up at the moment as we are still a small business with limited staff capacity, however, we ensure that our team provides the best customer support possible via our helpdesk platform.