About Unistellar Support

• Customer Support: Contact Info, Average Response Time
• Warranty and Repairs
• UNISTELLAR Care: Commercial Warranty - about Terms & Conditions
• Can I Benefit From Trade-in or Upgrade Programs?

Tips & Tricks

• How to Check Which Version of the UNISTELLAR App and Firmware Is Installed?
• Where to Find the Serial Number of Your UNISTELLAR telescope?
• What Are the USB Ports on Our Telescopes For?
• EVSCOPE and EQUINOX: the Image Is Blurred (Stars Are Not Sharp)
• ODYSSEY and ODYSSEY PRO: My Images are Blurry
• eVscope & eQuinox: How to Improve Your Images

See all 7 articles

Troubleshooting

• How to Update the UNISTELLAR App?
• What to Do if I Experience Wi-Fi Disconnections?
• “Enhanced Vision Disrupted” : What Does it Mean?
• Image saving errors or unable to connect to the eVscope Wi-Fi? iOS users
• What to do if the "Go to" button is inactive?
• Data storage & memory: About upload