Can I Benefit From Trade-in or Upgrade Programs?

No, we do not have the possibility to offer a trade-in program at the moment. Maybe one day, we will be powerful and big enough to take products back as some mighty corporations do, but for the time being, we are still a small business with limited resources. However, we can offer a discount on a purchase for eVscope 1 and eQuinox 1 owners. 

Our telescopes are all-in-one products that do not allow mechanical/hardware modifications. Therefore, we cannot upgrade your sensor or integrate (or replace) an eyepiece, for example. However, our App and embedded software are constantly updated and remain operational for all of our products regardless of the model.

We strive to improve the user journey by sharpening different functionalities, fixing various bugs, and adding new features regularly. We also work on compiling and analyzing our users' feedback weekly. If you wish to send us your wishes or suggestions, please contact us here.