Unistellar Help Center

When will I receive my order?

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If you pre-order today

If you pre-order on our website today, you will receive your eVscope in September 2020. In general, please refer to the shipping information available on our site at the moment of your order.

If you already pre-ordered

Due to the current COVID-19 situation, orders originally scheduled to be delivered in June may be moved to July, we apologies for the delay. If your order delivery was planned in July or August, deliveries will not be affected.

If you are a crowdfunding backer on Kickstarter or Indiegogo

Backers located in Europe, the USA, or Canada have received new individual timeframe estimations on April 29, 2020. If you haven't, please check your spam or folder before contacting us. There is no need to update us about your address change as we will ask you to confirm it shortly before the package leaves our local warehouse. Do send us a notification if you move to another country.

Backers located in Japan, Australia, New Zealand, Singapore, and Hong Kong are scheduled to be delivered in August 2020.

If you ordered the backpack on its own

Standalone backpack orders in Europe (including France and the United Kingdom) are scheduled to be delivered in June/July. For backpack orders in the United States or Canada, we still have some stock available for immediate delivery.

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